Frequently Asked Questions . . . FAQ
As with most companies, our best customers are the ones that ask questions. We love informed customers. So, along with the Engineer’s Perspective, we also have answers to the following common questions.
In Engineering, the questions are often more specific, and some answers just spon more questions. If that’s the case for you, please Contact Us, and let’s talk about your specific project. We’re happy to help.
In context of what we do at Synthesis, Engineering Services are tasks, or consulting, or analysis on technical topics; usually to support businesses with product design, development, failure analysis, or manufacturing. The list also includes supply chain support, materials, and process optimization.
Read more about our Engineering Services on these pages:
We use this term to describe the process of bringing ideas from first concept all the way into production. Every new product starts as an idea which grows and morphs and expands as it develops into a final product to buy at the store.
This whole evolution is called The Product Development Process, and there is a lot to it, much more than most people realize. It seems like it should be simple, but there are a lot of details that have to be worked out besides the design.
Learn About It
If this is a path you are on, we hope you are getting good advice and possibly some skilled help. Product development is something Synthesis has been doing for a long time, so let us know if you want some help. We can guide, or help with bigger portions — that’s all up to you.
Can You Show Some Examples?
At Synthesis, we provide value in many activities often labeled “Consulting Services”. These range from phone consultations, to in-depth on-site studies; from solving problems, to failure analysis (Forensics), to design recommendations. It may sound like a lot, but basically, “Consulting Services” are those where we use our knowledge, insight and creativity to help reach your goals.
Can You Show Examples?
Of course, the best way to find out if we can help you is to call us. Ask us the direct questions about your situation. If we can assist, then great. If not, that’s OK too.
This is a great question, yet a proper answers depend on your specific project. Here are some guides.
Cost is the single most constraining aspect of Product Development, and it holds back many projects. However, the cost of Engineering is not usually the biggy. It’s not cheap to engineer, prototype, develop, or manufacture, so it’s important to make good decisions all along the way. That’s where Synthesis knowledge and experience can help.
Every new project is different, so without details, we can’t guess at the cost for you. However, we have found dozens of ways that customers pay too much, and in that alone, we can save money. We’ll help think through options and find ways to minimize this aspect of your new development.
Again, it’s impossible to estimate a project without understanding it. That said, spending money for consulting to streamline your hurdles and accelerate your project puts you ahead in the long run. Also, for shorter projects, it certainly saves money over hiring full-time staff. Read more on cost benefits.
How It Works:
There are many ways to structure relationships, but these are the most common:
- If the project is well defined from beginning to end, we can work on a Firm, Fixed Price. We’ll agree on services and price, then work to that.
- If the project path is not well defined, or if end goals are not definitive, we can work to Time and Materials.
- Custom options are available, and specific to your situation.
Please call to discuss your project and we’ll help with a much better idea on cost numbers.
While we do have a few favorites, the Synthesis paradigm brings innovative thinking beyond traditional boundaries to cross-pollinate many industries. We serve a spectrum of industries by bringing the brilliance each to all the others.
Do We Serve In Your Industry?
The best way to know is to ask. We welcome questions and comments about industry and how we can best serve you.
This is a fantastic position, and though the path for every new idea is a little different, the general directions are similar. To answer the host of questions that inventions bring, start by reading The Product Development Process, all the pages, and The Inventor’s Lab.
Then, if you are planning to make a business out of your new product idea, we have some helpful tips in the article Keep Your Startup Out Of The Sand.
First, we congratulate you. Harnessing creativity is not something everyone is able to do, so that’s awesome.
Second, the need for a patent is driven by these questions. 1, Will you sell or licensing the invention? Or, 2, is it big enough and worth enough to justify spending quite a bit of money acquiring the patent? Oh, and 3, Do you have the money for it?
Patents can be a huge financial sink, and just because you get a patent does not mean no one will copy. Patents are only as good as your pockets are deep. Yes, if someone does violate your patent, you have the right to go after them, but that can be very costly.
Most importantly, seek the guidance of a Patent Attorney.
A patent is not the end of the discussion about new products or even about competitive advantage. We help customers deal with this situation a lot, and there are many considerations — too much to print in this small space. Please, follow this link for the complete answer.
Excellent question. However, answers are not as simple as the questions. It depends on the kind of prototype (fabric, steel, plastic, . . .), and the purpose of developing a prototype (functional prototype, show-n-tell, . . .).
Often this question is asked by someone that wants a 3D print, but does not have a CAD model. 3D printing does require a 3D CAD model, and yes, we can help you with that.
Other kinds of prototypes may or may not require CAD work. Please give us a call and we’ll help you figure it out.
Believe it or not, we get this question a lot. New inventors in particular are very keen for the success of their new product, and often end up stymied by the cost of both development and production. We certainly sympathize with this situation, because we’ve been there.The short answer is YES, but that is tempered by many factors including the fact that we just don’t have the resources to provide free help for everyone. To address this concern, we have a process and policy to guide us. In general, we have one such arrangement going, so when we finish it, we are open for another. For now, contact us if you have something specific to discuss. In the meantime, please read this article about policy and decisions.
Actually, we have a bunch of tips and answers to questions about trailers — and about building all sorts of stuff. The focus is Do-It-Yourself, but the Mechanics Post on Mechanical Elements is full of great ideas.
Questions are good, and we’re listening. Drop us a line on the Contact Us page, and we’ll respond as quickly as practical.
Thank you for visiting.